Spotify is one of the most popular media offerings with over 50 million paying subscribers. It also has an innate quality which draws widespread attention. The quality being spoken about here is, this application has an exquisite artificial intelligence layer which predicts the preferences of the user and suggests custom-made playlists which are actually really impressive.
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After the Windows 10 upgrade or the updates like the Windows 10 Creators upgrade, many customers encounter the Spotify no longer running problem on their Windows computer or laptop which include Asus, Microsoft Surface, HP, Dell, Lenovo, Samsung, Acer, Toshiba, and so forth. Evidently, the application doesn’t want to load any song files, play no sound on the personal computer or won’t permit us to log in.
Windows 10 October 2018 Update: Dump your files to avoid crashes, warns Microsoft. Got a 32GB Windows 10 device? You probably shouldn't have bought it, but here's how to make sure it doesn't. If Spotify keeps crashing, it could be because the internet connection you’re using is spotty. Try switching to another connection to see if the app responds better. If your internet connection.
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3 Ways to Fix Spotify Not Working After Windows 10 Updates
In this article, we’ll take you through the top 3 ways to fix the Spotify problem following the Windows 10 upgrades recently. To sum up, generally, there are 3 broad ways to fix this issue.
The list of ways by which Spotify can be fixed are:
- Clean Re-Install of Spotify App.
- Update existing drivers and install missing ones after checking their compatibility
- Close down Spotify or computer tasks using up too much PC memory
The steps for each of the methods have been discussed in detail below
Method 1:Clean Re-Install
One of the reasons for the Spotify not running problem can be corrupted Spotify files. We should do a complete reinstall of Spotify to check whether the problem is solved.
The steps are as follows: –
Step 1- On the keyboard, press the Windows logo key and R simultaneously, then type in %appdata% followed by Enter.
Step 2. Right-click on the Spotify folder and select Delete hereby deleting the whole software from the computer.
Step 3. Go to Spotify website. Look for the latest compatible version and install it again.
Method 2: Update Missing Drivers
Another factor we ought to check out is whether or not we’ve got the appropriate drivers set up. We should verify that everyone our devices have the right driver, and update those who don’t.
In case we don’t have the time, persistence or computer knowledge to upgrade our drivers manually, we can do it automatically with Driver Easy.
Driver Easy will identify your computer and locate the right drivers for it. We don’t need to know precisely what system our PC is working on, we don’t need to risk downloading and installing the wrong driver, and also, we don’t need to fear about committing a mistake while downloading and installing.
Step 1:Install Driver Easy
Step 2: Run Driver Easy and click on the Scan Now tab. The software then analyses and looks for faulty drivers within the system.
Step 3- Once the analysis is complete, all the faulty drivers will have a flag beside them. Click the Update button beside each of these drivers to download and subsequently install the latest compatible drivers. We can also select Update All to upgrade all drivers to their latest versions.
Method 3: End Spotify Tasks using Too Much PC Memory
In some instances, our device will intervene with applications that use too much PC memory. We may close down certain applications and try to re-open Spotify. This is the easiest and the most frequently used method to deal with a Spotify app crash.
Step 1: Select Task Manager after clicking the taskbar at the bottom of the display screen
Step 2: A dialog box opens showing all the running applications. Right-click on Spotify and select End Task. Do the same for all the applications if that is preferred.
Step 3: Reopen Spotify to check whether the issue has been solved or not.
Conclusion
Spotify is a great application for people who love music and there have been minor instances where users have run into snags. This article has already depicted that these errors are very simple to rectify.
Nonetheless, a regular check on the updates and the regular practice of keeping the system and the drivers on the system upgraded and in pristine condition is advisable. This ensures the smooth running of not only Spotify but all the software programs installed on the computer.
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Did you just encountered Spotify app crashing issue on your Android phone?
Worried what had happened and why it’s displaying such error messages?
Don’t panic, just relax.
This issue is not with you and me only but several other people have the same problem.
We all know that Spotify is one of the most popular music streaming apps where users can access millions of songs. This app is for Android, iOS and even operated from desktop. Android users enjoy its service as it works well.
But like other apps, Spotify also goes through several problem and errors that frustrate users a lot. One such error is “Spotify keeps crashing” on Android. This error when popup stop users from accessing the app and unable to play any songs on it.
This is really annoying situation and to tackle the situation, you should go through this blog completely. Here you will know how to fix “Spotify keeps crashing” on Android?
Why Spotify keeps crashing on Android?
With millions of songs and albums, the app becomes heavy and in fact, more songs are added daily. Even limitation of third party apps can be yet another reason for app crashing. Not updating the app to latest version is also a common reason for app crashing issue on Android.
So these are some common causes behind the error.
Now just read further and know the best ways to solve “Spotify app keeps crashing’ on Android.
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How to fix Spotify app keeps crashing and freezing on Android?
Here you will get some of the ways to fix the above error you are coming across. Go through them and see which method works best you to get rid of the Spotify error.
Method 1: Restart your Android phone |
Method 2: Clear cache and data of Spotify app |
Method 3: Update Spotify app |
Method 4: Change login method |
Method 5: Uninstall Spotify and reinstall it again |
Method 6: Force Close the app |
Method 7: Switch Off and On internet connection |
Method 8: Factory reset your phone |
Alternative solution to fix Spotify keeps crashing on Android |
Method 1:Restart your Android phone
Whenever you face such kind of problem in accessing Spotify app or any other apps then simple and best ways to deal with the condition is restarting your phone once. What happens is when too many apps are on your phone then memory is used a lot and lead to several issues.
So restarting phone will remove all the apps running in background and will clear the memory usage. So simply press and hold Power button to turn off and then restart it.
Method 2: Clear cache and data of Spotify app
Whenever you come across app related issue then once you should clear data and cache of that particular app. The same thing goes for Spotify as well. Clearing Spotify app data and cache will delete all downloaded tracks and playlist but they can be recovered after the issue is resolved.
Follow the steps as mentioned:
- First, go to Settings and click on Apps section
- Then click on App Manager
- Now search for Spotify app and click on Storage
- Then click on Clear Cache and Clear Data
- And at last, press Clear button
After doing this step, if you still face the same error then move to next solution.
Method 3: Update Spotify app
When your device runs in latest version then apps don’t support that version. In such case, you have to update the app to latest one. So you should check if the app needs to be updated.
Updating apps also has several benefits and fixes several bugs. So to update the app:
- First, open Google Play Store and click on Settings
- Then tap on My Apps & Games
- Here, check if Spotify app needs an update
- If yes then click on UPDATE option
Method 4: Change login method
When you login to Spotify app with social accounts then it can also be the cause of Spotify apps keep crashing. When any policies are changed by the social platform then you can see error on particular app.
So in this situation, you should try other login way and see whether the issue is resolved or not.
Follow the steps to proceed:
- First, login to your Spotify account and move to Settings
- Now in Account Settings, add email address or any other social platform.
- Then sign in with account username and password
- Now logout from the app and then sign in with new username and password
Method 5: Uninstall Spotify and reinstall it again
The app crashing issue is not a new thing and its seen when the app is not compatible. When updating the app does not work for then you need to uninstall it and again reinstall it. Doing this, your app will be installed in the latest version.
Uninstalling the app will remove all files linked with it and the purpose is also the same. Follow the steps below on how to uninstall and again reinstall Spotify app:
- Go to Settings and then click on Apps and then on App Manager
- Now choose Spotify app
- Click on Uninstall
- Check the notification and click on OK
- And now once reboot your device
Now follow the steps to install Spotify app:
- Go to Google Play Store and type Spotify in search box
- Click on Spotify and then on Install option
- To proceed further, click on Accept after reviewing the app permission
Now open the app and see whether the same issue is occurring or not.
Method 6: Force Close the app
When you still get the same error message then try to FORCE CLOSE the app once. This is a useful way to deal with any kind of app crashing issue.
- Go to Settings and tap on Apps
- Now tap on More and then on Show System Apps
- Search for the Spotify app and click on it
- And now, tap on Force Close option
Method 7: Switch Off and On internet connection
Due to insufficient or unstable internet connection, sometimes you can encounter Spotify app crashing issue. Remember that accessing the app requires stable internet connection and if it fluctuates then such kind of error is must to popup.
So the best way is to turn off internet connection and again turn on to see the changes. Follow the steps as provided:
- First, login to Spotify account
- After logging to it, switch off internet connection on your phone
- Now use the app in offline mode for few seconds
- And then turn on the data connection and refresh it in the app itself.
Hopefully, this will solve Spotify keeps crashing on Android.
Method 8: Factory reset your phone
Factory reset is recommended when all the above methods does not work to solve Spotify app keeps crashing Android. This will erase your entire device and will make your device normal. But it has a risk too as the data stored on phone will be wiped away.
So its better to create a backup beforehand and then follow the below steps:
- Go to Settings on your Android phone and tap on “Backup and Reset”
- Then tap on “Reset” option
- Here you need to enter Password
- After successfully entered, tap on Delete Everything option
- At last, Restart your phone and hope that everything is fine and the app is working fine now
Alternative solution to fix Spotify keeps crashing on Android
Apart from all the above methods you have gone so far, yet an alternative solution is there for you to fix the above error. Sometimes, the firmware and operating system of Android device may show you problem and it needs to be fixed.
In this situation, you need a third party tool like Android Repair that works effectively to repair such sort of issues on Android phone. This is a trusted tool that repair all firmware issues and supports every Android brands. Its easy to use and help you to get out of any critical situation on Android phone.
Conclusion
Well, Spotify is a well know music streaming app used by millions of people but unfortunately, some unknown error occurs and creates an annoying situation. However, in this blog, I have tried to provide best solutions for “Spotify app keeps crashing” on Android error and hope they will solve it.
Spotify App Crashing October 2018 2019
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James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.